We interview and survey participants and partners of residential, commercial, and industrial programs to quantify free ridership and spillover following your state’s TRM, or, when none are prescribed, the most appropriate of recognized methods.
We deliver the data, but also offer explanations for the free ridership and spillover findings, and suggest steps to reduce to reduce free ridership and increase spillover.
We help you design your programs to both reduce free ridership and increase spillover from the start, and offer training in NTG for your program managers and implementers.